This Privacy Policy explains how Language Link collects, uses, shares, and retains personal data in connection with its website and small-group language courses.
We use personal data to answer inquiries, screen course levels, match groups and timetables, confirm course terms, manage enrolment, administer lessons, record attendance, provide guided practice, prepare progress summaries, process payments, maintain security, improve the website, and meet legal and accounting obligations.
We may share personal data with payment processors, scheduling or booking tools, website hosting providers, analytics services, and other operational vendors that support our business. These parties are expected to use the information only for the services they provide to us and to protect it appropriately.
We may disclose personal data where necessary to comply with law, respond to lawful requests, protect our rights, or address security and fraud concerns. We may also share information in connection with a dispute, investigation, or similar legal process.
Privacy overview
This section outlines the main categories of information processed, where it may come from, the cookie technologies in use, and the choices available to users.
We may collect contact details, course inquiry information, level screening responses, timetable preferences, enrolment details, payment-related records, attendance information, progress review notes, and technical data such as device and browser information. We use this information to manage small-group language courses, respond to requests, and maintain service records.
We collect personal data from forms, messages, booking requests, centre visits, and course administration. We may also receive information from payment processing, scheduling, and website analytics tools, and we may generate internal records from enrolment, attendance, and progress review activities.
We may use essential cookies to support site security and core functions, functional cookies to remember preferences, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
We use standard cookie controls for essential, functional, and analytics-related cookies where available. Users can block or delete cookies through browser settings, and may also need to refresh preferences after changing devices or browsers. Disabling certain cookies may limit form handling, session continuity, or usage measurement.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, or deletion where retention is no longer required. They may also object to certain processing or ask for limits on use in appropriate circumstances.
To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details to verify identity or to clarify the scope of the request before responding.
We retain personal data for the period needed to manage inquiries, enrolment, course delivery, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it, anonymize it, or otherwise restrict it in line with our retention practices and applicable law.
The updated version will apply from the date it is posted unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them through the website or other appropriate notice.
Use the contact details below for questions about this policy or the handling of personal data.
